Privacy Policy

Last updated: [Insert Date]

1. Information We Collect

When you ride with us, we may collect:

• Account Details: Name, email, shipping address, and contact number when you create an account or checkout
• Payment Information: Credit card details processed through secure gateways (we never store raw card data)
• Skating Preferences: Product views, wishlist items, and purchase history to recommend the perfect gear
• Technical Data: IP address, browser type, and device information for security and optimization
• Communication Records: Emails and chat transcripts with our skate-tech support crew

2. How We Use Your Information

We use your data to:

• Process orders faster than a derby jam start
• Customize your experience with gear recommendations tailored to your skating style
• Improve our website like we tune our skates – constantly optimizing performance
• Send order updates and shipping notifications (no spam, just essential comms)
• Prevent fraud with more security than our toughest elbow pads

3. Data Sharing & Disclosure

We only share your info when absolutely necessary:

• Shipping Partners: Delivery details with carriers like UPS/FedEx to get your gear rolling
• Payment Processors: Secure transaction data with Visa/MasterCard/PayPal
• Legal Requirements: When required by law or to protect our skate community
• Service Providers: Trusted companies helping with website operations (under strict confidentiality)

We never sell your data to third-party advertisers.

4. International Data Transfers

Since we serve skaters globally (except some Asian/remote regions), your data may be transferred internationally. We ensure all transfers comply with GDPR and other privacy regulations.

5. Data Security

Your information gets more protection than our premium helmets:

• Military-grade encryption for all sensitive data
• Regular security audits like we maintain our skate bearings
• PCI-DSS compliant payment processing
• Limited employee access to personal data

6. Your Rights

You control your data like you control your skates:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (except where we’re legally required to keep it)
• Opt-Out: Unsubscribe from marketing emails anytime
• Restriction: Limit how we use your data

Contact our Privacy Team at [email protected] to exercise these rights.

7. Cookies & Tracking

We use cookies and similar tech to:

• Keep your shopping cart intact during sessions
• Remember your preferences (like currency selection)
• Analyze website traffic patterns to improve your experience
• Serve relevant ads (only if you opt-in)

Manage cookies through your browser settings or our cookie consent banner.

8. Children’s Privacy

While we sell kids’ skates, we don’t knowingly collect data from children under 13 without parental consent.

9. Policy Updates

We may update this policy like we update our gear lineup – check back periodically. Continued use of our site means you accept the updates.

10. Contact Us

Questions about our privacy practices? Reach out to:

Outdoor Skates Shop Privacy Team
Email: [email protected]
Mail: 1101 Watson Lane, San Antonio, TX 78205 USA